FAQ
1.What types of motors does Kunray offer?
We offer both brushed DC motors and brushless DC motors, with voltages ranging from 24V to 72V and power from 250W to 5000W, suitable for various applications such as electric bicycles, electric scooters, ATVs, go-karts, etc.
2.Do you offer complete electric vehicle or go-kart conversion kits?
Yes, we offer complete conversion kits, including motors, controllers, throttle levers, display gauges, and wiring harnesses, suitable for DIY modifications or vehicle upgrades.
3.How to choose the right motor for my vehicle?
Please match the motor to your electric vehicle's battery voltage and required power. You can also refer to the technical specifications on our product page. If you have any questions, please contact us for personalized selection advice.
4.Does the product come with a warranty?
Most of our motors and controllers come with a 12-month limited warranty, covering manufacturing defects and non-human-caused damage.
5. Which payment methods are supported?
It supports multiple mainstream international payment methods such as PayPal, Visa, and MasterCard. All transactions are settled through encrypted channels to ensure security.
6.Do you support international shipping?
Yes, we can ship to most countries worldwide. Please check the checkout page or contact customer service for specific shipping costs and delivery times.
7.Where is Kunray located?
We are headquartered in China, with our own factories and warehousing logistics system, and support OEM orders and global exports.
8.Are installation instructions or technical support provided?
Each product comes with a basic user manual. For more detailed wiring diagrams, installation tutorials, or troubleshooting support, please contact our technical team via email.
We offer both brushed DC motors and brushless DC motors, with voltages ranging from 24V to 72V and power from 250W to 5000W, suitable for various applications such as electric bicycles, electric scooters, ATVs, go-karts, etc.
2.Do you offer complete electric vehicle or go-kart conversion kits?
Yes, we offer complete conversion kits, including motors, controllers, throttle levers, display gauges, and wiring harnesses, suitable for DIY modifications or vehicle upgrades.
3.How to choose the right motor for my vehicle?
Please match the motor to your electric vehicle's battery voltage and required power. You can also refer to the technical specifications on our product page. If you have any questions, please contact us for personalized selection advice.
4.Does the product come with a warranty?
Most of our motors and controllers come with a 12-month limited warranty, covering manufacturing defects and non-human-caused damage.
5. Which payment methods are supported?
It supports multiple mainstream international payment methods such as PayPal, Visa, and MasterCard. All transactions are settled through encrypted channels to ensure security.
6.Do you support international shipping?
Yes, we can ship to most countries worldwide. Please check the checkout page or contact customer service for specific shipping costs and delivery times.
7.Where is Kunray located?
We are headquartered in China, with our own factories and warehousing logistics system, and support OEM orders and global exports.
8.Are installation instructions or technical support provided?
Each product comes with a basic user manual. For more detailed wiring diagrams, installation tutorials, or troubleshooting support, please contact our technical team via email.
