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Returns & Refund Policy

Returns  & Refund Policy:
Customer Satisfaction is Our Destination! Buyer Can Feel Free to Return any Eligible Item Within 7 days of Receiving Your Original Order.

1. Items returned within 7 days of receiving your original order will be eligible for a refund if it has evident manufacturing defect, such as the size, style,  material or doesn't match with the Listing description!
please feel free to cantact us, our customer service will reply to you as soon as possible.

2. Items must be returned in original, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not sell refurbished or previously owned products. Please make sure the items is INTACT and the Wire Cables has NOT been cut.

3. Please notice that if you wish to return any or all parts of your order, you will need to contact customer service firstly, you can send the items back after their confirmation. Once the returned item is received and inspected, your refund will be processed and automatically applied to your original payment account. Buyer needs to pay for the return shipping fee. Or you can keep the product and negotiate with our customer service for the refund directly.

4. Please note:
Due to improper use, the product is short circuited and burnt out; Changing or cutting wires and plugs; The product has severe dirt; Missing any accessories from the original package upon return; Refunds are not supported!

5. After the return request has been authorized, the wigs can be shipped back to the address we gave you. Please kindly send email about your order number and returned package number.